Cookie Policy
Last updated: January 2026
1. What are cookies?
Cookies are small text files that are stored on your device (computer, tablet or smartphone) when you visit a website or use an application. Cookies allow the site to remember your actions and preferences over a period of time.
2. Who uses cookies?
Cookies on the Socialo platform are used by:
Socialo, S.L.
- Paseo de la Castellana, 194, Bajo B
- 28046 Madrid, Spain
- NIF: B26602979
- Email: dpo@socialo.live
Socialo acts as data controller with respect to its own cookies.
In the case of third-party cookies (such as Google Analytics), those third parties act as independent data controllers in accordance with their respective privacy policies.
3. Types of cookies used
3.1. Technical or essential cookies
These are cookies that enable users to browse the platform and use the various options or services available on it. They are indispensable for the operation of the platform and do not require your consent.
| Cookie | Type (first-party / third-party) | Provider | Purpose | Duration |
|---|---|---|---|---|
| session_id | Keep the user session active | Session | ||
| auth_token | Authentication and access security | Session | ||
| csrf_token | Protection against CSRF attacks | Session | ||
| preferences | Store user preferences (language, theme) | 1 year |
3.2. Analytics cookies
These cookies allow the monitoring and analysis of user behaviour on the platform. The information collected is used to improve the service. These cookies require your prior consent.
| Cookie | Type (first-party / third-party) | Provider | Purpose | Duration |
|---|---|---|---|---|
| _ga | Google LLC (USA) | Distinguish unique users | 2 years | |
| _gid | Google LLC (USA) | Distinguish users | 24 hours | |
| _gat | Google LLC (USA) | Throttle request rate | 1 minute |
Google Analytics: We use Google Analytics to obtain aggregate statistics on platform usage. Google may transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. For more information, please see the Google Privacy Policy.
IP-address anonymisation has been enabled.
Google is not permitted to use the information for its own purposes or to combine it with other services, within the limits allowed by the contractual configuration adopted by Socialo, S.L.
The information obtained is not used for the creation of individual profiles or for automated decision-making.
4. Legal basis for the use of cookies
- Technical / essential cookies: These do not require consent as they are necessary for the provision of the service requested (Article 22(2) of Ley 34/2002, de Servicios de la Sociedad de la Informacion y de Comercio Electronico — LSSI).
- Analytics cookies: These are installed only after the user has given free, specific, informed and unambiguous consent through a clear affirmative action, which may be withdrawn at any time.
5. How can you manage cookies?
5.1. Platform settings
On your first visit to the platform, you will be shown a cookie notice where you can:
- Accept all cookies
- Reject non-essential cookies
- Configure your preferences
You may change or withdraw your consent at any time through the cookie-settings panel permanently accessible from the platform footer.
5.2. Browser settings
You may also configure your browser to accept or reject all cookies, or to receive a warning when a cookie is being placed. Links for managing cookies in the most common browsers are:
Important: Disabling technical cookies may prevent the platform from functioning correctly.
6. International transfers
Certain third-party cookies may involve international data transfers outside the European Economic Area.
In the case of Google LLC, the transfer is based on adherence to the EU-US Data Privacy Framework or, where applicable, the standard contractual clauses approved by the European Commission.
You may request additional information on the safeguards applied by writing to dpo@socialo.live.
7. Updates to this policy
This cookie policy may be amended to adapt it to legislative developments or changes in our services. We recommend that you review it periodically.
In the event of significant changes, we will inform you through the platform.
Where new cookies that require consent are introduced, consent will be requested again from the user before their installation.
8. Contact
For any enquiry regarding this cookie policy:
- Email: dpo@socialo.live
- Address: Paseo de la Castellana, 194, Bajo B, 28046 Madrid, Spain
This policy complies with Regulation (EU) 2016/679 (GDPR) and Ley 34/2002, de Servicios de la Sociedad de la Informacion y de Comercio Electronico (LSSI).